Malcolm! Blog

We've just pushed live a big revision to our widgets, overlays and embeds. From an engineering perspective they have been rebuilt from the ground up so they are now faster, feature animated effects

In response to a couple of customer requests we've added a feature where an instance Team Member can be notified if a new FAQ or Workflow is published - more info here!

We've added various little features of late - most of these have been customer requests: ability to change the "email this answer" description in FAQs (more details here)ability to change the "related

Team Malcolm! are very excited to welcome Petplan - part of the Allianz insurance group - as a new customer. Visit https://help.petplan.co.uk/ to see Petplan's help and support centre

You can now configure the email alerts team members receive from Malcolm! - read more here!