Malcolm! Blog

The world is always changing but most would agree that things have never been moving quite as fast as they are today.  Customers are now leading busier and busier hyper-connected lives and the

Online, as in real life, service is where the emotion happens - conversations become conversions!

A really powerful feature of Malcolm! Workflows is the ability to automatically populate one or more of the values within a Workflow via the URL that links to it. By using this feature

We've just added a matrix content element to Workflows. This lets you create a question with a matrix (or grid) for the answers.  You can see an example below. Example of a Question

Great news, you can now fight back against spam via our feature which adds support for Google reCAPTCHA. Using this feature will help protect against rogue Workflow completions, customer feedbacks and/or send