Malcolm! Blog

Thanks to Gartner and GetApp who have included Malcolm! as a category leader in Forms Automation Software in their Category Leaders Report. It's always nice to be recognised, and we get a real

Have you ever had the experience where a brand, company or organisation you quite liked and respected let you down with their customer service?  If this sounds familiar you’ve discovered the gap

We have some great enhancements to the email answer functionality of Workflows today.  Email answers are the feature that lets you configure email alerts each time one of your customers fills out a

We've just added an integration with Mews PMS to Malcolm! This is exciting news for our customers in the hospitality space as you can now use a Malcolm! workflow to capture information or

One of the really great things about Malcolm! Workflows is that once you collect your user or customer data you can route it to other places via email alerts (we call these "email